We've been reviewing recordings of recent games. Here are general reminders to all:

  • 99.99% of all kids birthdays should escape. Younger kids need MORE guidance and need to be told what to work on, and possibly how to solve it. Overly leading clues may be necessary.
  • For game show, feel free to point out when customers are placing a lego brick incorrectly. We want them to spell out LEGO quickly so they can figure out the REAL puzzle.
  • Unless players are still assembling legos, this puzzle should take NO MORE than 5-6 minutes. Customers should have at least 50+ minutes to solve the rest of the room.
  • Remember, kids games are different from adult games in that they NEED your help. We're not trying to show how bad they are at solving puzzles. If kids are bored, it's because we're letting them get bored.
  • Every game show group should get to doors number 1-3 AT A MINIMUM. Ideally, 90%+ of the groups get to Door 3.
  • Rules should not take more than 5 minutes to give.
  • You are being given more 105 minutes between groups. This is more than enough time to reset and take a breather. If you are running late, you're either starting too late, giving long winded rules, letting customers stay after their time is up, or waiting too long in the lobby for your tips.
  • If customers are in the lobby and you are not resetting, you MUST be in the lobby with them.
  • NO PERSONAL USE OF PHONES when customers are present or rooms are still not reset. Please do not make us turn this into a super strict policy.
  • Post Game Summaries are required. Please do NOT skimp on details. Typing "Plunko" as a puzzle with issues doesn't help us when there are no details given.
  • Please do not ask us to skip a shift with less than a week notice. The time to ask for time off is 7+ days before the half month. If you can find someone to cover for you, that's fine -- but please don't ask someone who's already working the same shift, as we then have to block off one game if we only have one gamemaster.